Admin Cum Customer Care Support For Engineering & Security Products Jobs

BGI ENGITECH PVT LTD
Job Description
Job Description:
Coordinates with Technical support team, Designers in handling issues, service team & customer
Provides customer support and handles the queries of clients
Make soft calls and fix appointments in coordination of sales and marketing team for prospective customer visit
Follow-up and track on customer enquiries
Maintains record of all enquiries & related details in Computer Systems
Provides all Back-office support tasks like sending and receiving mails
Responsible for handling and solving customer support issues via calls and mails
Responsible for preparing, maintaining and analyzing data
Provided technical assistance and gave suggestions to meet customers expectations
Performed other administrative tasks as assigned
Prepare projects files
Good communication skills must
Qualities Needed for This Jobs
Excel, ERP Software
Candidate Profile
Candidates must have worked in Engineering company in the field of Customer care support, further he should be having normal office work , preparing projects files

Education: B.com, M. Com, any
Looking for 10th , B .Com , Any Graduate graduates profile.
Company Profile
About Bgi engitech pvt ltd
Admin cum customer care support for Engineering & Security Products Jobs in Bgi engitech pvt ltd
We are BGI Engitech.
B.G.I Engitech specializes in preventing ram raids (intrusions) by vehicles.
The company offers a line of products suitable for military and civilian needs, and has over 28 years of knowledge and experience in the field of providing security solutions, which enables it to supply products and services to the highest international standards.
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More Information
Location Ahmadabad
Education 10th , B .Com , Any Graduate
Experience 1 (yrs)
Industry HelpDesk
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