Business Development Mgr ( Sme Working Capital) Mnc Bank : Bangalore Jobs

Quotient Consultancy
Job Shared by MonsterIndia
Job Description
MNC bank is looking for Business Developement Mgr for SME - lending expin working capital / team loans for Bangalore location,Interested candidates pl do share your updated resume with Deepa onquotientjob1@gmail.comJob PurposeTo drive and deliver exceptional business performance to grow theliabilities portfolio (operating accounts, term deposits and structuredcash management sales including electronic banking sales), through theprovision of efficient business management, powerful leadership andachievement of operational rigour excellence in all branches withmultiple customer categories.Key Accountabilities(List the expected end results or KPIs that the job holder is expected toachieve for this job. Do not list more than 5)Accountable for achieving monthly & annual sales targets for the city, asagreed. Ensure proper implementation & execution of relationshipmanagement strategies. Ensure proper sales spread between products. Aimto balance NTB (New to Bank customers) with increase penetration ofexisting customers to deepen the wallet share.Monitoring of progress towards achieving targets is done on a weeklybasis. Agree targets and take accountability for the overall achievementof Cash Management, Trade and Foreign Exchange services.objectives for the branch in terms ofo Customer Experience, Sales Growth & Income Contribution.o Costs performance, Employee Satisfaction, Risk and rigour management.Provide clear direction on business objectives, translating andprioritizing into business performance measures. Ensure balance betweenNTB (New To Bank) customer acquisition & penetration of existingcustomers. Grow liabilities portfolio to deliver float balances, termdeposit balances, income on trade and forex services. Focus onidentifying cross-sell opportunities for other products from within theliabilities portfolio.Drive and deliver a radical improvement in customer service in the localmarket through dynamic service leadership and the implementation ofcustomer service strategy. Define progressively higher service standardsfor each branch aligning to standards. Ensure reduction of complaints &error rates.Job Duties & Responsibilities(List the principal duties. Use concise statements that provide a clearunderstanding of the level of responsibility, complexity, creativity andanalysis performed in this position.)Working with the Branch Heads to achieve sales & service throughin-branch business development activities, and providing feedback to theteam.Ensure that branch staff own and manage customer queries and complaintsby taking ownership and resolving in a timely manner. Act as theescalation point for their unresolved queries and complaints.Brief staff on promotional and product launches; provide regular feedbackon sales performance to the central team.Establish relationships with key clients or business influencers in thelocal area, including doing some client entertainment within overallannual budget limits.Support product specialists and the direct sales team in marketing ofgroup schemes and other corporate products to local businesses.Ensure compliance with operations risk and rigour requirements e.g.Health & Safety standards, security of premises, KYC and anti-moneylaundering measures.Establish Bank as a cash management provider in India. Undertake frequentcompetitor analysis so that product suite is in line with (or ahead of)competing banks. These updates to be shared with the Head SME and Productteams at regular intervals. Also identify local promotional activitieswhich will help reinforce the brand.Keep attuned to the current economic and financial markets so as to becurrent and proficient in attending to customers queries.Work hand in hand with other business units to ensure that objectives ofthe team are met and there is team harmony and unity.Required ExperienceOverall 4-7 years of experience in sales3 - 4 years of sales experience in business banking and/or cashmanagement/ transaction banking.Proven sales track record in Liabilities or Cash ManagementKnowledge of competitors and market placeMarket knowledge and experience in the Mid market / SME segment, withreference to customer preferences and requirement would be preferable.Education / Preferred QualificationsA Graduate with 4-7 years experience or MBA with 3-5 years withpreference for the later.Core CompetenciesGood written and verbal communication skillsExcellent listening skills, with an inquisitive mindStrong ability to influenceSelf-drive and highly ambitiousGood problem solving, planning & organizing skills.Results-orientated & the ability to handle pressureRelationship building & management skillsUnderstanding of competitive positioningStrong customer orientation & Focused on the brandCreative with Attention to detail & TenaciousStakeholder management skillsComfortable with tight deadlinesStrong team management & leadership skills.Technical CompetenciesSound understanding of transaction banking products and associatedtechnology platforms and operational proceduresUnderstanding of regulatory guidelines on banking policies issued by RBI(local regulations in India) and local laws and regulations that impactbusinesses in general. Understanding of KYC requirements & Anti-moneyLaundering Policies are critical.Knowledge of financial markets, products & competitor offerings to assistin meaningful dialogue with clientsWork RelationshipManagement of teams, visiting clients & customers.Close interaction with Branch managers to ensure consistent delivery ofsales targets. Escalation to HR for poor performers & rewards to highperformers.Close interaction with product teams to ensure suitable productdevelopment & trainingEstablish strong relationship with partners & other third party providersPossess good working relationship service partners in the bank such asProduct Mgt, Operations, Finance, Legal etc, so as to ensure seamlessdelivery of products to clients
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Location Bangalore
Education Any Graduate / Post Graduate
Experience 5 (yrs)
Industry Financial Services
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