Customer Support Associate I / Customer Support Associate II JobDescription: - Inbound Customer Service. Interface with Customers viaInbound or Outbound calls or the Internet for the purpose of passively(i.e.; order taking) or actively selling products and services. Roles &Responsibilities: - Greet Customers in a courteous, friendly, andprofessional manner using agreed upon procedures. Clarify Customerrequirements; probe for and confirm understanding of requirements orproblem. Support Customers across Telecommunication, FinancialServices & Healthcare vertical. Conduct needs-based selling byusing non-scripted probing techniques to determine Customer needs and tooffer the most appropriate product or service to address their needs.Candidate Profile- Any Graduate Fresher OR Under-Graduate / dropout / pursuing with 6 months international calling experience. BE/B. Tech Fresher are not eligible. Excellent verbal and writtencommunication skills. Flexible with 24/7 Environment. Salary up to 26,000 & attractive Incentives amount. Additional Benefits- Two way A/C cabs. (Convergys was awarded for best in industrytransport service). Medical insurance worth 1 lakhs. Termlife insurance worth 3.62 lakhs. Group Term Life Insurance / GroupPersonal accident Insurance worth 5 lakhs Gratuity Education Assistance plan Annual entitlement of up to INR 24,000. Employee / Corporate discounts at majority of Retail Chains /Hospitals / Laboratories. For telephonic interview or to inquire aboutmore job openings, please connect with Convergys Hiring Specialistcontact (HR) Nidhi:- 9999125122
Convergys India Services Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.