Customer Care/customer Service Jobs

Steeloncall India
Job Shared by MonsterIndia
Job Description
We are Gearing Up! Wanna join? Not just goods, we transport you too, to abetter destination. eWeels is racing on a mission to revolutionizelogistics services by getting trucks on your fingertips. You can book onefrom anywhere and we move it. Anywhere. We are Unstoppable! If you thinkyou are on the same pace, wed love to make you one of us. Knowledge& Skills Required Communication Skills: Willingness to work in 24*7enviornment Ability to focus on customers issues without distraction andfollow up to resolution Work successfully in a team as well asindependently Composition skills: Ability to compose a grammaticallycorrect, concise, and accurate written response Communication skills:Ability to communicate correctly and clearly with customers (written andverbal) Documentation skills: To write documents without errors andformat it Comprehension skills: Ability to clearly understand and statecustomer's issues Computer Knowledge/Skills: Ability to use a desktopcomputer system Quick and errorless typing skills Clear understanding ofthe Internet, eweels.com website, and competitor websites Completeknowledge of email applications Ability to browse websites Ability tolearn in various media Ability to accustom to changes in work environmentCustomer Focus: Ability to concentrate and provide excellent customerservice skills Interpersonal skills Demonstrate ownership during customerissues and ability to resolve conflicts Understand customer needs andprovide appropriate solutions Maintain regular attendance and obey dailyschedule as assigned Flexibility in working schedule and able to workweekends, holidays and events Problem Solving Skills: Effective problemsolving skills Decision making skills, Time management Logical andrational thinking to solve problems Self-disciplined and Organized Actionoriented and detail-oriented Ability to effectively prioritize work timeAbility to be self-possessed in escalated situations Ability to handlemulti-tasking as they have to work in high-energy environment. Creativeand analytical problemsolvers with a passion for customer service arepreferred Qualifications required: Minimum qualification is 10 + 2. Anygraduate/ PG is eligible to apply.
Candidate Profile
Steeloncall India is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Hyderabad / Secunderabad
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Computers / IT
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