Customer Care, Telecalling, Chat &- Email, Inbound &- Outound, Day &- Night Shift Jobs

Jobs Guru 4u
Job Shared by MonsterIndia
Job Description
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.

Candidate Profile
Jobs Guru 4u is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Mumbai City,Thane
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Call Center
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