Customer Support Executive || Customer Care || Call Center || Bpo / Kpo Jobs

Geeks Technical Support Llc
Job Shared by MonsterIndia
Job Description
CUSTOMER SUPPORT EXECUTIVE (QUALITY PROCESS)

#Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
#Perform Quality Assurance Feedback as related to quality audits.
#Work with Team members towards compliance of all policies and procedures.
#Work with Team Leaders and Training Department to promote quality and consistency.
#Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard

JOB SPECIFICATION :
Fluent English Communication Skills.
Undergraduate / Graduate / Fresher's can apply
Attention to detail.
OFFERING :
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
KEY ACTIVITIES :
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.

Walk In Days : Monday - Friday
Interview Timings : 12 PM - 8 PM
Contact Person : Sakshi, Sachin, Kritika, Shashi
Contact Details : 9876983850,9878994304, 7087088690, 7087216800,
Mail Id : HIRING @GEEKSTECHNICALSOLUTIONS.COM
Address : ITBT, Building No. 878, Sec 82, Mohali, Punjab
Qualities Needed for This Jobs
Customer Care, Customer Support, Tech Support , Technical Support, Technical, Technical Sale, International Voice Process, Us Process, Technical, Sales, Inbound Calls, International Call Center, Quality, Escalation, Feedback, International Bpo, Freshers
Candidate Profile
Interact With Customers To Provide And Process Information In Response To Inquiries, Concerns And Request About Products And Services.
Looking for Any Graduate,bca graduates profile.
More Information
Location Chandigarh,mohali
Education Any Graduate,bca
Experience 0 (yrs)
Industry Call Center
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