Customer Support Executive Jobs

Sms Country Networks Private Limited
Job Shared by MonsterIndia
Job Description
Requirements

€Highly developed sense of integrity and commitment to customer satisfaction.
€Demonstrated passion for excellence with respect to treating and caring for customers.
€Has "thick skin" and is able to handle complaints and unpleasant customers.
€Has a pleasant, patient and friendly attitude.
€ Strong decision making and analytical abilities.
€Strong detail orientation and communication/listening skills.
€Willingness to work in rotational shifts.
€Excellent written and verbal communication skills.

Responsibilities:

€Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
€Troubleshoot customer issues.
€Maintain a balance between company policy and customer benefit in decision making.
€Handles issues in the best interest of both customer and company.
€Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer€™s experience.
Qualities Needed for This Jobs
Customer Support, Customer Service, Customer Care, Customer Support Executive, Customer Service Representative, Customer Support Officer, Customer Support Representative
Candidate Profile
Sms Country Is Looking For A "customer Service Representative" With 0-2 Yrs Of Experience Who Will Be Able To Communicate Effectively With The Clients On Calls, Chats, Emails Et
Looking for Any Graduate graduates profile.
More Information
Location Hyderabad / Secunderabad
Education Any Graduate
Experience 0 (yrs)
Industry Call Center
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