Provide helpdesk support and resolve problems to the end users satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityModify configurations, utilities, software default settings, etc. for the local workstationUtilize and maintain the helpdesk tracking software (Preferably Manage engine IT Helpdesk Software)Document internal procedures
Makeb Technologies is looking for B.Sc / BCA / B.Com / BBA / Any Bachelor Degree candidates only.
Desired Education: Graduation: Any Graduate - Any Specialization Post-Graduation: Any Post Graduation- Any Specialization Doctorate: Not Required
Looking for B.Sc / BCA / B.Com / BBA / Any Bachelor Degree graduates profile.