2Coms is hiring Presales Consultant for one of our clients which isAutomobile company based in Hyderabad.Responsibilities:1.Enquiry management: Follow up with customers who have enquired aboutproduct at one of our showrooms (walkins) or events (car mela/loan mela)or through tele enquiries or web enquiries and update feedback in the CRMaccordingly. Track the feedback, follow up regularly and close the sale.2.Discuss with the customer on the preferred model/variant/colour/budget.3.Coordinate with field sales executive to schedule and organize for testdrive.4.Follow up and collect feedback on the vehicle, service or any other.5.Address any queries and resolve concerns by checking with Manager.6.Discuss with customer on the tentative date of purchase.Check availability and communicate on waiting period if any.7.Explain about Finance options and process. (down payments, EMI,documents required, TAT, CIBIL)8.Provide consultation on suitable accessories.9.Provide consultation on insurance, loyalty points etc.10.Discuss on exchange options (if customer have any car that he islooking to exchange before buying a new one). Coordinate with True Valueteam on the same and update the customer.11.Organize for documents collection by coordinating with salesexecutive.12.Coordinate with finance executive for processing of documents andupdate on the loan approval.13.Improve customer purchase experience through excellent consultativeapproach and service orientation.14.Responsible for customer satisfaction and build long termrelationship.15.Increase conversion ratio of enquiries to sales.
2coms Consulting Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.