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Ekhard Hr Services
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Job Description
Job SummaryCustomer care specialists are responsible for handling calls from new andexisting customers regarding a variety of requests. Using their knowledgeof products or services as well as great customer service skills, theseprofessionals address issues, provide support and offer information, asneeded, to keep customers satisfied and retain business. Specialistsrequire an intimate knowledge of the products or services being sold,great communication skills and sales experience. The ability tocross-sell products is also essential. Demonstrated success in sales andcustomer service is required.Job Roles1Answers inquiries by clarifying desired information; researching,locating, and providing information2Determines requirements by working with customers3 Resolves problems by clarifying issues; researching and exploringanswers and alternative solutions; implementing solutions; escalatingunresolved problems.4Fulfills requests by clarifying desired information; completingtransactions; forwarding requestsDesired Skills1]Any one Regional Language Communication Skill{English/Hindi/Kannada/Malayalam/Tamil2Excellent in English Communication3 Basic Telephone Etiquettes4Decision Making, numerical ability & logical reasoning5Customer Focus and Being AttentiveEducation Qualifications / Eligibility:10th, 12th, UG, Graduate (With / without Experience) with or withoutexperience can applyShiftsUk shift,US Shift,Aus Shift,Day Shift,Rotational Shift,With cab facilitySalary : upto 25K + attractive incentivesRegardsHR RecruiterRukhsar Anjum7349790923Ekhard Hr Services
Candidate Profile
Ekhard Hr Services is looking for Any graduate,Class 12,Diploma.
Looking for Any graduate,Class 12,Diploma graduates profile.
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More Information
Location Bangalore
Education Any graduate,Class 12,Diploma
Experience 0 (yrs)
Industry Call Center
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