It Administrator Jobs

Red Orange
Job Description
JOB PURPOSE:
The main purpose of this role is :
To assist the IT department and the day to day IT related functions of the company
Qualities Needed for This Jobs
Virtualization (VM Ware Or Similar), VoIP (Asterisk Or Any Other), Backup System (Symantec Or Similar), Firewall /Routing/Switching/Site To Site VPN (Fortigate Or Similar), Windows Domain Concepts,
Candidate Profile
Skills/Competencies
Primary
Virtualization (VM Ware or Similar)
VoIP (Asterisk or any other)
Backup System (Symantec or Similar)
Firewall /Routing/Switching/Site To Site VPN (Fortigate or Similar)
Windows Domain Concepts
BPO experienced preferred
Secondary
Windows server 2008
Knowledge in Exchange Server configuration
MCP/MCSE/A+/CCNA,..certification is a plus.
Desktop OS/Office Systems
Good communication and interpersonal skills
Professional attitude
Self-motivated
Work with minimum supervision
Microsoft Desktop applications
Proactive problem solving
Creativity and innovation
Motivate staff and lead them in the achievement of their learning objectives
Reliability, accuracy and high quality of work
Commitment to continuous learning
MAIN ACCOUNTABILITIES:
(Key Results areas)
Manage Virtualization
Provide constant VOIP/IP phone support
Manage /Maintain Backup Systems
Manage /Maintain Firewall /Router /VPN /Switches
Hardware/Network maintenance and support
Application support
To manage mailing systems , ms outlook etc
To assist in Citrix server maintenance
To manage with the administration of the companies computer network
To carry out daily data backup routines
To record and provide first line support for all hardware faults
To report and follow up hardware faults to external support companies as required
To assist in coaching users in the use of PC based software packages e.g. Word, Excel, PowerPoint etc
To maintain an accurate inventory of computer equipment and software
To carry out installation of hardware and operating system software as required including cable routing.
To provide support for the production of reports as requested.
Provides basic troubleshooting, repair and maintenance for computer equipment (e.g.
microcomputers, disk drives, and laser printers) and may assist with testing personal
computers and peripherals on a network to diagnose, hardware versus software
problems
Troubleshoots, diagnoses problems, implements corrective action procedures within
prescribed guidelines and/or escalates to other technical resources as appropriate
Produce required systems-related documentation
Ensuring the proper Internet connection from all the workstations.
Configuration of all the equipment in the office
Check all the equipment as to regard of its proper functioning
Contribute to a positive attitude among staff toward technology utilization
Communicates clearly, respectfully and transparently with people of both genders, different nationalities and cultures to facilitate learning while expanding IT comprehension
Understands and responds promptly to user needs and concerns
Seeks feedback on the quality of service provided and follows up to ensure complete satisfaction
Positive client service provider showing flexibility and an eagerness in arriving at user-friendly solutions
Looking for Any Graduate graduates profile.
Company Profile
About Red orange
IT Administrator Jobs in Red orange
At red|orange the complexities of Global Logistics and the challenges of International Sourcing are tamed by our unique brand of professionalism synergizing a complete Supply Chain Solution. We provide expeditionary supply chain solutions to Government & Industrial sector customers worldwide. With offices in the US, Canada, UAE, we provide services and expertise across all segments of the supply chain, including logistics and distribution, procurement, program management, information technology, and customer service.
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More Information
Location Thiruvananthapuram
Education Any Graduate
Experience 3 (yrs)
Industry Technical
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