InterManagement Manpower Services Limited , ISO 9001-2015 certified, is a professionally managed organisation engaged in overseas recruitment . More details about our organisation is available at www.intermanagement.com One of our clients , a multinational company require IT Support Engineer for their Cairo ( Egypt) office. The job description is as follows======================================================================================================Role: IT Support Engineer A IT Engineer with relevant IT Support certification from Microsoft, the role would suit a IT Engineer who is seeking an exciting new challenge with zeal to learn and implement new technologies in IT Infrastructure. Job Description: EU Support 1. Experience in End users support related issue. 2. Firm grasp of how the web works, networking, and software products 3. Experience in End Point protection policies. 4. Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary 5. Resolving escalated customer complaints without the need for team lead intervention MS Exchange 1. Strong understanding and experience with user level MS Exchange support Network Administration 1. Experience in managing and troubleshooting networking devices (Switches, Routers, Concentrators, Load balancers). 2. Hands on experience in managing Servers (Windows/ Unix/Linux), Backup Management, Disaster Recovery, File servers, Antivirus management. Security 1. Hand on experience in supporting Sophos firewall UTM. 2. Experience in supporting users remotely and at the site who are connected through VPN setup (Site to Site and Policy based VPN), Web security gateways and spam firewalls Technical Certification: MCDST or CompTIA A+ or CCNA/CCNP (mandatory) VMware Professional (preferred) Academic Qualification: Engineering IT Graduate / Computer Science Graduate Work Experience: Over All IT experience: 6+ yrs in a Multinational company Network support experience: 2+ yrs IT Support engineer: 4+ yrsOur client offers attractive tax free salary and other benefitsIf are interested, kindly send your updated resume Incase your job profile is not matching with above or if you are not interested for a job change, kindly excuse us for the troubles. However we request you to forward this email to suitable candidate known to youWith regardsInterManagement Manpower Services LimitedApproved by Ministry of Overseas Indian Affairs, Government of India as registered overseas Recruitment agency under License No. B-0770/KER/COM/1000+/3/3589/93
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