Knowledge Management Analyst Positon With Leading Mnc Jobs

Mastermind Network
Job Shared by MonsterIndia
Job Description
Minimum 03-05 years of experience with good understanding of IT Hardware& Software.Good exposure to Knowledge Management tools & Service Desk tools.Strong communication in English in both verbal & written skills is MUST.Good understanding of ITIL framework is must with ITIL v3 certification.Experiencein Knowledge managementTechnical content writing or Content writing experience requiredResponsibilities:-Identify and implement key processes and procedures for technologyalignment with internal and external stakeholders through knowledgeprocess management analysis and deployment phases.Help with the development and deployment of a Knowledge Management Systemand strategies for MTSS and its clients.Help train the workforce on knowledge sharing through the creation of newknowledge or the re-use of existing knowledge through effective knowledgesharing sessions, data and information management, and collaboration.Help implement the knowledge management strategy.Engage in building and managing communities of practice and changemanagement activities for KM adoption.
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More Information
Location Bangalore
Education Any Graduate / Post Graduate
Experience 3 (yrs)
Industry Computers / IT
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