Job Description: - Inbound Customer Service / Upselling.*[Candidates with excellent communication(spoken English) skills are eligible Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services & Healthcare vertical.o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile-o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply. o BE/B.tech freshers are not eligible (at least 6 months ICC Experience)o Excellent verbal and written communication skills.o Flexible with 24/7 Environment.o Salary up to 24,000 take home & attractive Incentives amount.Additional Benefits- o Two-way A/C cabs. (Convergys was awarded for best in industry transport service).o Medical insurance worth 1 lakhs.o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan Annual entitlement of up to INR 24,000. o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address:-Aditya- 88261 98114/ 70111 94145Convergys Recruitment Center:Address: J-1/164 1st Floor Opp. to Metro Pillar no 404 Near Rajouri Garden Metro Station, New Delhi, Delhi 110027Salary:INR 1,00,000 - 2,75,000 P.A. Lucrative IncentivesIndustry:BPO / Call Centre / ITESFunctional Area:ITES , BPO , KPO , LPO , Customer Service , OperationsRole Category:Voice/Chat
Qualities Needed for This Jobs
Csr, Voice, Cce, International, Support, Talk Talk, Collection, Process, Genpact, Ge Money, Hcl, Sutherland, Intelenet, Tcs, Accenture, Capgemini
Convergys India Services Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.