Job Role:Reservation and Room Allocation in Hotel Management SoftwareLead, Train, Supervise and manage team of Housekeepers, F&B Production, SecurityVendor Management for local purchases (Grocery, Consumables)Billing, Accounting and Cash/ Credit Card Collection via EDC MachineGuest Greeting, Servicing and Interaction throughout the staySoliciting positive & encouraging feedback on Online Portals as well as OfflineFeedback FormMaintain Checklists of Operations and Maintenance of the propertyManage Reception for any Guest RequirementsOversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing.Greet, check in and settle guests while ensuring all service standards are followedAssist guests regarding hotel facilities in an informative and helpful waySchedule shifts for the team, manage leaves and assign duty and responsibility. and ensuring it remains within permissible limits.Relationship management Ability to communicate clearly in English and HindiEvaluating the performance of operations staff, Overseeing staff levels and schedules.Understanding hotel procedures and policiesExcellent verbal and written communication skills in English and HindiHighly developed interpersonal and people management skills, including ability to interact with and influence people at all levels.Ability to manage multiple tasks concurrentlyMandatory Candidate should have handled hotel operation / front office / check form vendorsKnowledge on Hotel Software
Qualities Needed for This Jobs
Morpheus Human Consulting Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.