Dear Candidate,Greetings from EKHARD HR Services!!We are hiring Technical Support Representatives / Customer SupportRepresentatives for the below mentioned Clients. Walk In with all yourdocuments and attend the Interview to the below mentioned address.Walk In to our office and try with multiple companies on the same day.POSITION SUMMARYA CSR / TSR in this role deals with a number of incoming calls pertainingto the clients business. TheAssociate provides excellent customer service and gives preciseinformation to the customer ensuringcustomer satisfaction.Available ShiftsAustralian ShiftDay ShiftUS ShiftUK ShiftRotational ShiftEducation Qualifications / Eligibility:12th, UG ( with Experience)/GRADUATE FRESHERS Minimum 18 years of AgeExcellent in Communication SkillsKEY RESPONSIBILITESAnswers incoming customer calls with a friendly and positive manner andprovides outstanding service to the customer throughout the duration ofthe call.Responds to incoming calls from the customers to solve queries andprovide alternative options, also change any account information uponcustomers request.Ensure resolutions are provided keeping in mind call control and callduration as prescribed by the client SLA.Ensures all information provided is post verification and authenticationas per the Data Protection ActUpdates the client software with customer information, queries andService requests.Provides new thoughts and ideas for process improvementsWorks in conjunction with process requirements and metrics (SLA)KNOWLEDGE AND SKILLSExcellent communication skillsPolite and customer service orientedAble to comprehend customer queries and provide the relevant resolveExhibits patience and empathy to resolve customer queriesTyping Skills: 15 wpm with 85 % accuracyAll the Rounds will be happening at our Office on the same day, we givethe offer letter for all the companies in our office if the candidatecarries all the documents in Original as well as in Xerox.If interested kindly Walk-In at our office From 11:30 AM TO 3 PM with allthe documents.Also, requesting you to refer your friends and help them to get a job.NOTE: Candidates should confirm before coming to interview by calling tothe below number.Venue:#30, Ground Floor, BTM 2nd Stage,Bannerghatta Road, Opp to Gopalan Innovation Mall, Next To Hero ShowroomBangalore - 560076Thanks & RegardsMeet SahanaCall 7349790917
Ekhard Hr Services is looking for .
Looking for Any Graduate / Post Graduate graduates profile.