The QA Lead/ Manager will be responsible for managing and leading the QATeam with the responsibility for overseeing the total quality inclusiveof defining standards, control and assurance and improvement.Ensure delivery against QA department goals and objectives, i.e. Meetingcommitments and coordinating overall quality assurance schedule.Provide necessary definition, development and deployment of productquality assurance strategy, addressing all phases of product development.Directly supervises quality assurance engineers and testers including thepreparation and delivery of staff performance evaluations and careerdevelopment activities.Troubleshooting and high tier support.Establish and maintain policy for documentation of all products.Review documentation before is sent out to external customers.Establish policy for end user experience on all products.Implement ongoing quality improvement processes working withinterdepartmental teams.Maintain product consistency throughout product cycle, to include thedesign, define and build phases through quality checkpoints and testing.Develop and manage quality assurance metrics for performance improvementof all teams.Manage and respond to software quality assurance issues with relatedgroups such as development, database, integration, and customer support.Anticipate program release problems and takes corrective action,escalating as needed, to resolve and achieve commitments.Assure the viability, functionality and effectiveness of essential tools.Responsible of creating task and checklists for software deployment.Provide effective communication regarding issues, objectives, initiativesand performance to plan.Manage the planning and execution of product testing efforts, includingall associated resources to meet committed delivery dates.Responsible and accountable of flagging the timing of interdepartmentaldeliverables and the quality of their output.Work with project managers to develop project schedules and resourceallocation models for QA related projects and other activities such assoftware deployment, customer integration, and professional servicesvalidation.Job RequirementWell versed with Database technology of MS SQL Server 2005/2008/2012 andhands-on experience on data replication techniques.Experience with planning, priority setting and driving software testingin development projectsExpertise in manual testing. Automated testing and developmenttechniques, methodologies and tools.Expertise in Automated testing is a plusProven ability to resolve conflicts and provide solutionsGood communication skills & ability to interact with USA customersGraduate with 5 plus years of QA experience is required.
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