Senior Linux Administrator - L2 Jobs

Netmagic Solutions Private Limited
Job Shared by MonsterIndia
Job Description

Technical Skills:

  • Hands on Experience in configuring and managing the following technologies:
  • Red Hat ,Ubuntu & CentOS (At least one)
  • Good experience in DNS, DHCP, openldap, NFS, NIS, Samba and Squid
  • Advance Red hat cluster configuration and troubleshooting
  • Expertise in Logical volume manager and file system management
  • Expertise in Iptables, tcprappers and selinux
  • Experience on storage and virtualization technology
  • Incident / Change / Problem Management

Process adherence:

  • Follow the approval process for patch management and firmware upgrade
  • Analysis of Tickets / IR / CR for quality updates and timely updates
  • Adhere to shift timings and shift handover process
  • Ensure BCP and mock restoration process is followed as per schedule
  • Prepare SOP's all critical services
  • Prepare Project Run Book
  • Ensure critical patches are updated for all infra devices
  • Should have knowledge and understanding of customers problems and works towards their resolution in timely and efficient manner for improving customer experience/feedback
  • Equip team with necessary documents /Audit trails/evidences for Audit purpose

Fault Management:

Response to problems reported by customer. Fault domain isolation for the problem related to areas under scope and fixing them changes / re-installations / replacements

Hardware Support:

Escalate hardware problems to hardware vendor, Assist hardware vendor to Identify
problem area, Replacing HW with support of virtual hands, Escalate hardware problems to hardware vendor, Assist hardware vendor to Identify problem area, Replacing HW with support of virtual hands, Operations support' Backup process execution, Restoration of files and configuration when required, Trouble ticket logging, update and closure

  • Provide help to other teams on complex issues
  • Process Adherence
  • Documentation Skill (Creation of Known Error Database)
  • Ensure maximum uptime of infrastructure services
  • Working on Escalated/P1 issues and providing solution abiding the SLA.
  • Problem Management /Change Management
  • Ensuring that the change requests are implemented within defined timelines
  • Carrying out feasibility check of Services & new solutions
  • Work on Monitoring, ticket creation and escalation, take customer calls
  • Work on SOP for issues related to virtualization, network and Storages
  • Customer related sundry activities, Creation of Knowledge base, Awareness of OS related securities, Help project team in commissioning of new customer and change request
  • Impart regular training to team members
  • Should do capacity analysis and prepare report
  • Pre installation checklist validation
  • Creation & Maintenance of operations Checklists.
  • Carry out technology upgrades & migrations of applications across multiple platforms.
  • Prepare RCA for major customer issues in a timely manner

Candidate Profile
Netmagic Solutions Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Mumbai
Education Any Graduate / Post Graduate
Experience 3 (yrs)
Industry Computers / IT
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