Candidate should have exp on Voice and Mail support forcustomers.'Request Management, Work Order/Job ticket,' Handling Ticketingissues.'Call Escalations and good Knowledge on Technical issues, Workingon ITIL Process.'ncident, change management & working on ITIL, ITSMTool,' Ticketing tools (BMC Remedy).He Should handle the calls from U.K/ U.S.Willing to work under therotational shifts(24/7)Able to do the troubleshooting and remoteoperations.
Magna Infotech Limited is looking for Any graduate.
Looking for Any graduate graduates profile.