Spoc Jobs

Kankei Relationship
Job Shared by MonsterIndia
Job Description
Greetings !!!
Urgently looking out for SPOC (Single point of contact).
Job Description:
To manage all customer Query/Feedback/Complaints /Request via email, calls etc.
SPOC for all inbound Consumer Complaints received at Call Centre.
Escalate consumers issues to relevant Stake holders.
Follow up with respective department according to the SLA.
Ensure response from Internal stake holders.
Ensure Complaints and issues are resolved & Manage TAT for the same.
Coordinating for the closure of the complaints.
Working as per client requirement.
Generate MIS & Dashboards (Daily, Weekly, Monthly).

Desired Candidate profile:
Good in MIS.
Good Communication Skills(Written & Verbal).
Exposure to Consumer Service Management .
Interested Candidates can call us at 9324181818.
Qualities Needed for This Jobs
Subject Matter Expert, Spoc, Feedback, Escalations
Candidate Profile
Urgently Looking Out For Spoc(single Point Of Contact) Profile.
Looking for Any Graduate graduates profile.
Want latest jobs in alert?
More Information
Location Ahmedabad
Education Any Graduate
Experience 1 (yrs)
Industry Call Center
Share Us With Others
Sample Resumes for Freshers
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .
People Also Viewed This Job
Srishti sinha
Srishti sinha
Purnia, B.E. - B.Tech
Alka jadaun
Alka jadaun
Allahabad, Other
Nisha parween
Nisha parween
Jalandhar, B.Com
Priyanka singh
Priyanka singh
Varanasi, Diploma
Rituparna chakraborty
Rituparna chakraborty
Calcutta, B.Com
Sabina khatoon
Sabina khatoon
Sambalpur, B.Sc
Khujasta afreen mohsini
Khujasta afreen mohsini
Aligarh, B.E. - B.Tech
Rajuldev nikitha
Rajuldev nikitha
Hyderabad, B.E. - B.Tech
Charulata patil
Charulata patil
Thana, B.E. - B.Tech
Priyanka deepakbhai trivedi
Priyanka deepakbhai trivedi
Ahmadabad, B.E. - B.Tech
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti


Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 YuvaJobs.com - All Rights Reserved