Sr. Operations Manager Jobs

Amazon Development Centre (india) Private Limited
Job Shared by MonsterIndia
Job Description
Sr. Operations Manager, Retail Business Services : Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded, Inc. in 1994 and launched it online in 1995. started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include,, IMDb, Kindle, Amazon Web Services,,, A2Z Development, Alexa Internet and
The Retail Business Systems (RBS) group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The teams primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
Role and Responsibilities:
This role manages multiple teams servicing multiple categories and different tasks for The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their respective work groups. The individual would have targets on process standardization and automation. Would engage with the Category teams across the globe and build customer confidence through quality delivery, robust processes and sound reporting metrics. The individual would be responsible and be a point of escalation for the delivery by the teams reporting to him/her. A Service Delivery Manager would report to the RBS Site lead. The key activities include:
- Work with category team to add selection with minimal defects.
- Own and drive execution of global enhanced marketing content (A+) program.
- Own and aligns process goals to business goals
- Ensuring that classification is aligned with Amazon catalogues worldwide and that products sourced comply with the Amazon dangerous goods management program;
- Owns monthly/ quarterly business reviews and complete documentations
- Continuous improvement of Amazon processes;
- Collaborating with other stakeholders to ensure vendors or sellers comply with legal requirements.
- Documentation: manage, maintain and improve documentation processes;
- Conduct weekly audit reports to track compliance issues Standardize and maintain Standard Operational Procedures (SOPs);
- Troubleshoot and drive resolutions with Vendors to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure vendor compliances and scalable communication processes
- Work with various internal teams (e.g. supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect vendor management workflows
- Work with internal stakeholders (category leaders) and influence teams outside retail systems. Builds programs to address business challenges and provide solutions to execute/ implement
- Drive operational efficiency through analysis
Key Performance Areas:
People Management (leadership role, managing Operations/Catalog Manager, team management, floor control and retention)
Formulate, Implement, Track career path & Individual Development Plans of each member in the team
Metrics Management
Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
Manage the team and ensure high service delivery and execution
Co-owner in the process of budget planning

Basic Qualifications and Skills:
- 10+ years experience of relevant experience managing large operations organization
- Previous work experience in a fast-paced, changing and growing organization
- Good problem solving skills: acts decisively, promptly and confidently. Not afraid to contradict others and proactively offering solutions.
- Fluent in English, both oral and verbal
- Knowledge on Lean and Six sigma tools
- Ability to work in highly ambiguous environment with multiple stakeholders

- Fulltime Masters in Business Administration

Candidate Profile
Amazon Development Centre (india) Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Chennai
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Computers / IT
Share Us With Others
Sample Resumes for Freshers
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .
Apply for Best Companies
Latest jobs in vedanta placement services company. Find career and vacancy in vedanta placement services. Post resume to apply for vedanta placement services job.
New (aau) anand agricultural university recruitment for the year 2017. Latest recruitment for the post of recruitment for srf/research associate in (aau) anand agricultural university.
New (nmu) north maharashtra university recruitment for the year 2017. Latest recruitment for the post of gov job for librarian documentation science in (nmu) north maharashtra university.
Syndicate bank recruitment 2016-17. Bank salary details for po recruitment and temporary attender. Joining and interview cut off marks for po and pgdbf posts.
Latest indusind bank recruitment updates for 2017-18. Get indusind bank jobs salary details for clerk, po and peon post. Check old recruitment 2015-16 too.
Latest jobs in lic housing fin company. Find career and vacancy in lic housing fin. Post resume to apply for lic housing fin job.
People Also Viewed This Job
Mumbai, Other
Yamini joshi
Yamini joshi
Delhi, B.E. - B.Tech
Shweta suhas mohite
Mansi makhija
Mansi makhija
Kanpur, BCA
Shilpa kumari
Shilpa kumari
Chennai, B.A
Priyanka deepakbhai trivedi
Priyanka deepakbhai trivedi
Ahmadabad, B.E. - B.Tech
Saloni bhardwaj
Saloni bhardwaj
Delhi, B.A
Dipti sajit
Dipti sajit
Mumbai, B.Com
Rituparna chakraborty
Rituparna chakraborty
Calcutta, B.Com
Aanchal jindal
Aanchal jindal
Delhi, B.Com

Similar Jobs to Sr. Operations Manager Jobs

Vitasta Consulting Private Limited
Vitasta Consulting Private Limited
Vitasta Consulting Private Limited
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti

Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 - All Rights Reserved