Stuck In A Wrong >>>>>international Bpo Cont: Arun@9538878904 Jobs

The Job Factory
Job Shared by MonsterIndia
Job Description
Warm Greeting from "THE JOB FACTORY€
Description:
Openings in International MNC's BPOs for Voice Process with.Day / AUS /US /UK shift into companies like First Advantage, Mphasis , Concentrix, Aegis, First Source, Wns, Ocwen, Accenture, Alti Source and Much more Companies With Inbound Voice Process Without Any Targets.
Education Qualifications / Eligibility:
€10th, 12th, UG,Graduate (With / without Experience) Minimum 18 years of Age
€Minimum 6 Months Experience into International Call Center (or) Minimum 6 Months other Damion Experience
€Freshers (or) Experience Can Apply
€Excellent Communication Skills,Pronunciation,Grammer
KEY RESPONSIBILITIES
€ Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
€ Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customers request.
€ Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
€ Ensures all information provided is post verification and authentication as per the Data Protection Act
€ Updates the client software with customer information, queries and Service requests.
€ Provides new thoughts and ideas for process improvements
€ Works in conjunction with process requirements and metrics (SLA)

KNOWLEDGE AND SKILLS
€ Excellent communication skills
€ Polite and customer service oriented
€ Able to comprehend customer queries and provide the relevant resolve
€ Exhibits patience and empathy to resolve customer queries
Rounds Of Interview Depends on Companies:
€HR & Operations
€HR , Voice and Accent & operations
Further Details:
Arun
9538878904

The Job Factory Consultancy
#2,1st floor,A-Street,Murphy town, Old madras road,
Opposite to Phillips Building, Millina Tower, Ulsoor
Bangalore
********** If Possible Refer ur Friends**************
Qualities Needed for This Jobs
Bpo, International Call Center, Voice Process, Cse, Customer Support
Candidate Profile
Walk -in To The Job Factory Are You A Fresher/experienced ( 6 Month International Call Centerexperience) With Good Communication Skills In English And Looking Out For An Opportunity To Join A Call Center Call Arun@9538878904
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Bangalore
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Call Center
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