Technical Support Voice Jobs

C3i Support Services Private Limited
Job Shared by MonsterIndia
Job Description
€Provide comprehensive support services to support center customers
€Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
€Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
€Use all available Knowledge Management Tools during the call
€Take all necessary steps to ensure customer satisfaction at the end of the call
Qualities Needed for This Jobs
Basic Technical Knowledge
Candidate Profile
€provide Comprehensive Support Services To Support Center Customers €work Within Service Level Agreements, Including But Not Limited To Average Speed Of Answer, Average Talk Time, Abandon Time, Hold Times, Etc. €take All Steps To Issues Reported T
Looking for Any Graduate,class 12 graduates profile.
More Information
Location Hyderabad / Secunderabad
Education Any Graduate,class 12
Experience 0 (yrs)
Industry Call Center
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