primary experience on Cisco IPT, Call Recording, Dialer, SBC andadditional experience on UCCE, SIP design and implementation.As a Cisco IPT engineer, the candidate is expected to haveimplementation, design, build and troubleshoot knowledge on Cisco IPTplatform.Experience in Cisco Jabber, Express ways, Spark, Cisco webex, Ciscotelepresence endpoints is required.The candidate is also expected to have additional experience on UCCE 10.xand 11.x on CVP platform with Outbound Option.The candidate should be familiar with SIP Trunk and CUBE.The candidate should have strong coordination skills to work with team,product and third party vendors, and Service providers. Cross culturalworking knowledge to manage people and project across the globe. Strongdocumentation and team management skills.Key Skills: -Proficient in Cisco IPT, Dialer, SBC (CUBE), Call Recording solutions,- Experience in Contact Centre Enterprise (UCCE) configuration andtroubleshooting Skills - Good knowledge with following CollaborationSuite- - CUCM - Unity Connection - Gateway/Cubes - IM & UCCX - Video -Voice Protocols- At least 4-5 years Cisco experience, ideally in a CiscoCollaboration/Contact Centre environment- Excellent customer service skills- Aspiration to develop Cisco and technical skills to the highest level- Excellent verbal and written communication
Summitworks Technologies Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.