Dear Candidate, We are looking for an enthusiastic TelecallingRepresentative to contribute in generating leads for our company. Youwill be responsible for generating walkin`s to center the phone andmaintaining good customer relationships.Salary upto 3lacs/pa. Jobdescription Contacting potential or existing customers to inform themabout a product or service using scripts Answering questions aboutproducts or the company. Asking questions to understand customerrequirements. Enter and update customer information in the database Takeand process orders in an accurate manner Handle grievances to preservethe companys reputation Go the extra mile to meet sales quota andfacilitate future Service Keep records of calls and walkin`s and noteuseful information Requirements Proven experience as telecallingrepresentative or other sales/customer service role Proven track recordof successfully meeting calling quota preferably over the phone Goodknowledge of relevant computer programs (e.g. CRM software) and telephonesystems Ability to learn about products and services and describe/explainthem to prospects Excellent knowledge of English Excellent communicationand interpersonal skills Cool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues andaddress complaints
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