To assist customers with queries related to their order status, available products, dispatch details, payment details, etc via Emails and deal with multiple customers at the same time. Managing of the Returns and Refunds Process- and app queries Coordinating with different courier partners, to get an update on the delivery status etc To manage all daily tasks and duties related to the process with strict compliance to guidelines. Help in creating customer surveys, segmentation & getting feedback to improve our processes, products and customer experienceDesired skills: - Excellent written and verbal communication skills. Must be Customer centric. Extreme dedication, sincerity and willingness to go the extra mile Excellent knowledge of basic computer skills. Previous experience in e-commerce, customer care, retail, BPO or KPO is preferred
RUDR consultancy services. is looking for B.Sc / BCA / B.Com / BBA / Any Bachelor Degree candidates only.
Looking for B.Sc / BCA / B.Com / BBA / Any Bachelor Degree graduates profile.