Position: Customer Service Representative (Voice Process)Experience: 0-3 Years of Experience in a domestic Inbound Call CenterGender: MaleLanguage: Excellent communication in English & fluent in hindi. Location: Old Airport Road, Kodihalli, Bangalore Qualification: Preferably a graduate 10 + 2 if they have relevant work experience.Salary: Best in the industry + incentives.Mode of Hiring: Permanent /On rollRequired Skills:Excellent communication in English & fluent in hindi, interpersonal skills.Self-motivated and Male candidates flexible to work in shiftsShould have negotiation skills to deal with different kinds of customers and different situations.Customer centric.Able to meet deadlines along with working under pressure.Should be able to work as a team member.Job DescriptionThis is an individual role responsible for providing assistance to customers for various reasons like booking tickets, cancelling tickets or with any other service request.Primary Tasks:To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.Complete call logs and reports.Strive to provide end to end one-call solution to every customer that he/she talks to.
Qualities Needed for This Jobs
Customer Service, Customer Support, BPO, Email Chat Support, BPO And ITES, Kpo, Voice Process Tele Sales Telecaller Tele Caller Help Desk Service Desk Tele Calling CSE CSA Call Center C
Required Skills: Excellent communication in English & fluent in hindi, interpersonal skills. Self-motivated and Male candidates flexible to work in shifts Should have negotiation skills to deal with different kinds of customers and different situations. Customer centric. Able to meet deadlines along with working under pressure. Should be able to work as a team member.
Looking for B .Com , B.Sc , B.A. , M.A. , Any Graduate graduates profile.