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Hiring Customer Service Representative (voice) For E-commerce Company Jobs

Mintstage Consulting Services
Job Description
Position: Customer Service Representative (Voice Process)
Experience: 0-3 Years of Experience in a domestic Inbound Call Center
Gender: Male/Female
Language: Excellent communication in English & fluent in hindi.
Location: Old Airport Road, Kodihalli, Bangalore
Qualification:
Preferably a graduate
10 + 2 if they have relevant work experience.
Salary: Best in the industry + incentives.
Mode of Hiring: Permanent /On roll
Job Description
This is an individual role responsible for providing assistance to customers for various reasons like booking tickets, cancelling tickets or with any other service request.
Primary Tasks:
To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.
Interested candidates can call Kavya:8867899054 or mail to kavya@mintstage.com
Qualities Needed for This Jobs
Call Center,customer Care,customer Support,bpo,voice Process,inbound,outbound,domestic Voice
Candidate Profile
Required Skills:
Excellent communication in English & fluent in hindi, interpersonal skills.
Self-motivated and Male candidates flexible to work in shifts
Should have negotiation skills to deal with different kinds of customers and different situations.
Customer centric.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.
Looking for Any Graduate graduates profile.
Company Profile
About Mintstage consulting services
Mintstage consulting services is a leading Career guidance firm, recruiting for the top MNC - s across India.&Bangalore based Human Resource Recruitment Company providing services to various IT, ITES and Non- IT companies across India along with training. Mintstage Consulting Services strives towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire to excel.
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More Information
Location Bangalore
Education Any Graduate
Experience 1 (yrs)
Industry Call Center
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