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Immediate Joining - Technical Support Engineer- Experienced Jobs

Gocareer
Job Description
Walk-in ## Gocareer.net ## Huge Recruitment ## Immediate joining
We are hiring for our client
Company : Technocure It Solutons
Position : Technical Support Engineer
Eligibility : Experienced (15 yr)
Job Type : Full Time
We are looking for a bright Technical Support Engineer to provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required.
Roles and Responsibility:
Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Provide prompt and accurate feedback to customers.
Ensure proper recording and closure of all issues.
Prepare accurate and timely reports.
Document knowledge in the form of knowledge base tech notes and articles.
Required Skills
BS degree in Information Technology, Computer Science or equivalent
Proven working experience in enterprise technical support
Basic knowledge of Unix/Linux systems, utilities and scripting
Strong problem-solving skills
Excellent client-facing skills
Excellent written and verbal communication skills
Job Location : Bangalore
Salary : 20% hike from basic
*Immediate joining
Contact Person : Anu Ashokan, anu.ashokan@gocareer.net
http://www.gocareer.net/gocareer/user/company_recuitment_view?%20rc_id=ca46c1b9512a7a8315fa3c5a946e8265
Qualities Needed for This Jobs
Excellent Written And Verbal Communication
Candidate Profile
Eligibility : Experienced (15 yr)
Looking for Any Graduate graduates profile.
Company Profile
About Gocareer
Gocareer is the Indias Largest Career network for Students, Colleges and Companies to connect, share knowledge and create more employment.

Gocareer provides an opportunity for the students, the colleges and the employers to connect and share information.

Gocareer is an interface between the three with a vision to create a place that would be entrusted to provide a sustainable change in the entire process linking education and employment for individuals

Company Vision

Gocareers vision is to become Worlds largest career network.

Company Mission

Gocareer - s mission is to give a common platform for students, colleges and companies to connect, share knowledge and help in growth of Indian education system.
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More Information
Location Bangalore
Education Any Graduate
Experience 5 (yrs)
Industry Computers / IT
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