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Eva Technology Solutions Or Affinity Res
Job Description
This role will entail providing first line and second line technical support by telephone and by remote access to clients computers. Successful candidates will provide a high level of customer service, and support clients with clear instruction and diagnosis to ensure that issues are dealt with promptly and efficiently. Duties will include logging faults, responding to enquiries, resolving client software and hardware problems, maintaining technical documentation and taking ownership of support calls.
Qualities Needed for This Jobs
A MCP / MCTS / MCSE / MCITP Or A+ Qualification (desirable) Good Telephone Skills Good Standard Of Written And Spoken English Good Problem Solving (troubleshooting) Skills
Candidate Profile
Applicants should have:
Experience with using Microsoft Windows XP Vista Windows 7 Windows 8 Windows 10
Experience with SOHO (Small Office, Home Office) Routers
Knowledge and Experience on Networking TCPIP and VPNs
Knowledge and Experience with Microsoft Office 2003/ 2007 / 2010 / 2013 / 2016
Knowledge and Experience with using Server 2003/2008/2012 including Active Directory
Knowledge and Experience with MS Exchange Server 2003 / 2007 /2010 / 2012
Experience with Smart Phones
PC Hardware Repair knowledge
Knowledge on Antivirus applications
Looking for Any Graduate graduates profile.
Company Profile
About Eva technology solutions or affinity res
Eva Technology Solutions Limited is a company registered in England and Wales.
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More Information
Location Vadodara
Education Any Graduate
Experience 0 (yrs)
Industry Computers / IT
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