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Opening For Customer Service Executive In Chennai Jobs

Job Description
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
perform customer verifications
process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
follow up on customer interactions
Qualities Needed for This Jobs
Excellent Communication Skills
Candidate Profile
interpersonal skills
communication skills - verbal and written
listening skills
problem analysis and problem-solving
attention to detail and accuracy
data collection and ordering
customer service orientation
stress tolerance
Only male candidates are Eligibl
Looking for Any Graduate graduates profile.
Company Profile
About Coursee
Coursee is a specialist professional recruitment consultancy. Our CEO is Mr Chidambaresan who has vast experience in digital learning platforms and training programs and our focus is on online career development programs and training needs of graduates to make them more employable and on empowering workforce with the necessary up-skilling programs.

We are happy to inform you that in 2015, LTT Global Communications, a global pioneer in mobile learning and an award wining company invested in Coursee seeing its commitment and passion to drive learning and training as it is key to any organization to remain competitive in this era of globalization.

At Coursee we believe incorporation of new technologies, help improve learning while enhancing the quality of training and employee productivity and are committed to provide you with the right candidates for the positions that you are offering.

As your Recruitment Vendor we will provide a comprehensive range of professional manpower supply and training to achieve complete client and partner satisfaction as we understand anorganization needs an educated workforce to compete effectively
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More Information
Location Chennai
Education Any Graduate
Experience 1 (yrs)
Industry Call Center
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