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Process Associate Jobs

InterGlobe Technologies
Job Description
Job Description:
Deliver high standard of customer service for Middle East airlines Rebooking & Notification Activity. The process requires rebooking & notifying passengers caused due to flight disruptions and schedule changes.
Candidate Profile
The candidate should have good communication standard, proficiency in working in an airline reservation system and an ability to work in a 24 x 7 environment.
Communicating with the Airline. (Written /verbal)
Maintain and report daily output.
Facilitate passenger Queries.
Achieving and maintaining high revenue retention.
Provide rebooking alternatives on Partner Airlines and adhering to clients guidelines.
Education qualification: Graduate in any discipline/Under graduates/Dropout .
Shifts: Ability and willingness to work 24X7 (including night shifts).
Language: Should be fluent in spoken and written English
Minimum work experience: Minimum 6 months of experience in the travel industry at the international counter.
Specialized skills required (Travel): Travel diploma /certificate/ degree and/or work experience of any Global Distribution System Knowledge of an airline reservation system/GDS/CRS preferably SABRE (Amadeus, Galileo can also apply)

Note: B.Tech/ BE/Technical Diploma less than 65% will only be considered.
Interview Day and Timing: Mon-Sat 12:00 PM 5:00 PM
Looking for Any Graduate graduates profile.
Company Profile
About Interglobe technologies
Greetings from InterGlobe Technologies (IGT)!!

InterGlobe Technologies (IGT) is a global travel domain expert providing travel technology and BPM services that help maximize business performance for its customers. IGT is committed to delivering innovation and business excellence across the entire spectrum of the travel and hospitality domain.
IGT is part of InterGlobe Enterprises, one of India - s largest travel conglomerates. With its 11 state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a talent pool of over 7,000 travel industry experts. IGT, through its innovative solutions and services, offers a unique value proposition in terms of accuracy, quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, hotels and logistics companies.

Career Opportunity with InterGlobe Technologies (IGT)

InterGlobe Technologies (IGT) offers its employees challenging assignments and a world-class work environment. In a workplace full of energy, IGT provides the right mix of professional challenges, knowledge and entertainment at work. IGT gives its employees ample opportunities to learn by getting experience in delivering solutions for a global client base and working on the latest technologies available.
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More Information
Location Gurgaon
Education Any Graduate
Experience 5 (yrs)
Industry Computers / IT
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